Welcome to Scelta's Privacy Policy. This document complements our
Terms of Service by delving deeper into our privacy practices,
embodying our staunch commitment to the protection and respectful
handling of your information. Here, we outline how we collect, use,
manage, and secure the data you entrust to us, guided by the
principles of integrity, legal compliance, and mutual trust. Our
practices are designed to uphold fundamental privacy rights,
reflecting our alignment with the spirit and the letter of laws such
as the Personal Information Protection and Electronic Documents Act
(PIPEDA) and other applicable privacy legislation.
1.
OVERVIEW
Purpose:
This Privacy Policy outlines how Scelta collects, uses, manages, and
protects the information provided to us by users of our services. Our
commitment is to ensure the confidentiality and integrity of your
information, adhering to legal standards and fostering trust and
transparency in our interactions.
Scope and Application:
This policy applies to all information Scelta collects through our
services and platforms. It encompasses interactions with our software,
website, and any digital or physical engagements where users provide
personal or business information to Scelta.
Legal Status of this Privacy Policy:
This Privacy Policy is an essential component of Scelta's contracts
with its clients and is incorporated by reference as a part of
Scelta's contractual Terms of Service. It is a stand-alone document
because of the issues of:
·
privacy,
·
compliance with privacy law,
·
privacy policy disclosure, and
·
transparency,
represent fundamental human rights in a data-driven world. The laws
of Canada, in particular the Personal Information Protection and
Electronic Documents Act (PIPEDA), and the laws of the Province of
Ontario govern this Privacy Policy.
2.
DEFINITIONS
Scelta:
refers to Scelta Customs Inc., an Ontario Business Corporation
governed by the laws of Canada and the Province of Ontario.
Individual:
Any identifiable person whose personal information is collected, used,
or disclosed by Scelta in its commercial activities or through its
services in the course of commercial activities by its clients and
their authorized users.
Subprocessors:
Third-party services engaged by Scelta to process information on
behalf of Scelta and its Clients in alignment with the definitions and
obligations outlined in these Terms of Service and the Privacy
Policy.
Personal Information:
is defined in the Personal Information Protection and Electronic
Documents Act (PIPEDA), its guidance specifically and generally by the
evolving global understanding of privacy protection. It includes any
factual or subjective data, recorded or not, about an identifiable
individual. Within personal information is a further category called
sensitive personal information that requires additional protection.
Whatever data is excluded for PIPEDA purposes is excluded from this
definition.
3.
OUR COMMITMENT TO PRIVACY
Scelta employs state-of-the-art security measures to protect your
data, including encryption, secure cloud storage, and regular security
assessments. Our commitment to data security is at the forefront of
our operations, ensuring your information is protected against
identity theft and unauthorized access or disclosure to the greatest
extent reasonably possible.
At Scelta, we are dedicated to safeguarding your personal information
and upholding the standards set forth by the Personal Information
Protection and Electronic Documents Act (PIPEDA). Our Privacy Policy
is designed to be clear, concise, and understandable, ensuring you are
fully informed about how we manage your personal information.
Scelta is deeply committed to protecting the privacy and security of
all client data entrusted to us. This commitment is a cornerstone of
our services and operations. Our practices for collecting, using, and
protecting your personal and business information are detailed
comprehensively in this Privacy Policy. We adhere to industry-standard
security measures to prevent unauthorized access, alteration,
disclosure, or destruction of your data.
4.
PRINCIPLES OF OUR PRIVACY POLICY
Scelta’s principles are based on PIPEDA’s principles. They are
grounded in the concept that any collection, use or disclosure of
personal information must only be for purposes that a reasonable
person would consider appropriate in the circumstances
Principle 1 – Accountability:
Scelta is responsible for personal information under its control. It
ensures that at all times someone is appointed to be accountable for
its compliance with these fair information principles.
Principle 2 - Identifying Purposes:
The purposes for which the personal information is being collected
will be identified by the Scelta before or at the time of
collection.
Principle 3 – Consent:
The knowledge and consent of individuals are required for the
collection, use, or disclosure of personal information, except where
inappropriate. Scelta reasonably relies on its clients to ensure that
its employees, users and other individuals init its organizations have
been informed of their rights and freely and voluntarily consent to
their personal information being used in the Scelta service.
Principle 4 - Limiting Collection:
The collection of personal information is limited to that which is
needed for the purposes supplying Scelta's service. This information
is collected by fair and lawful means.
Principle 5 - Limiting Use, Disclosure, and Retention:
Unless the individual consents otherwise or it is required by law,
personal information can only be used or disclosed for the purposes
for which it was collected. Personal information will only be kept as
long as required to serve those purposes.
Principle 6 – Accuracy:
Personal information will as accurate, complete, and up-to-date as
possible in order to properly satisfy the purposes for which it is to
be used.
Principle 7 – Safeguards:
Personal information will be protected by appropriate security
relative to the sensitivity of the information.
Principle 8 – Openness:
Scelta is making detailed information about its policies and
practices relating to managing personal information publicly and
readily available through this Privacy Policy.
Principle 9 - Individual Access:
Upon request, an individual will be informed of the existence, use,
and disclosure of their personal information and be given access to
that information. An individual shall be able to challenge the
accuracy and completeness of the information and have it amended as
appropriate.
Principle 10 - Challenging Compliance:
An individual shall be able to challenge Scelta’s compliance with the
above principles. Their challenge should be addressed to the person
accountable for the organization’s compliance with PIPEDA or directly
to PIPEDA if they are unsatisfied with the response.
5.
ADDITIONAL NOTIFICATIONS
Subprocessors:
Subprocessors perform various functions related to our services, such
as informant hosting, data analysis, and integration services. Your
information may be shared with the subprocessors listed in the
Appendix at the bottom of this Privacy Policy, who assist in providing
the service. These entities are subject to strict data processing
terms that protect your information. By using Scelta's services, you
consent to sharing your information with subprocessors as necessary to
provide and improve our services.
Modifications to Terms:
Scelta reserves the right, at its discretion, to modify or replace
these terms at any time. If a revision is material, we will provide at
least 30 days' notice prior to any new terms taking effect. By
continuing to access or use our services after those revisions become
effective, you agree to be bound by the revised terms.
Effective Date and Version Information:
This Privacy Policy is effective as of March 1st, 2024. It
will remain in effect except concerning any changes in its provisions
in the future, which will be in effect immediately after being posted
on this page. If you have any questions or concerns about this Privacy
Policy or Scelta's data practices, please get in touch with us.
APPENDIX - SUBPROCESSOR LIST
|
NAME |
PURPOSE |
LOCATION |
|
Google Search |
Research |
Google Cloud |
|
Google Sheets |
Information Processing |
Google Cloud |
|
Google Forms |
Information Processing |
Google Cloud |
|
Google AppSheet |
Information Processing |
Google Cloud |
|
Goggle Docs |
Information Processing |
Google Cloud |
|
Calendly |
Information Processing |
Google |
|
Slack |
Information Processing |
Slack Services |
|
HubSpot |
Information Processing |
Google |
|
QuickBooks |
Information Processing |
Google |
|
GoCardless |
Direct Debit Service |
Google |
|
Microsoft Office 365 |
Information Processing |
Google, Bing |
|
Microsoft Azure |
Information Processing |
Google, Bing |
|
Wix |
Website Services |
Google |
|
Carrd |
Website Services |
Google |
|
Trumpet |
Client Contac |
Google |
|
OpenAi |
Research |
Google, Bing |
|
Bing |
Communication |
Microsoft Cloud |
|
Adobe |
Information Processing |
Google, Bing |